bjbaji999 Privacy Policy

This privacy policy has been prepared by the organisation operating the bjbaji999 platform (bjbaji999.lat) and applies to every member who uses our services. This policy tells you what information we collect about you, why we collect it, how we store it, and in what circumstances it may be shared with third parties.

By using our services through the bjbaji999 website, mobile version, or any other channel, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

bjbaji999 collects only the information that is essential for providing our services, verifying identity, and ensuring secure transactions. We collect two types of information:

a) Information you provide directly

• Full name, date of birth, and national identity card number (for age verification)
• Email address and mobile number
• Residential address
• Payment-related information (bKash, Nagad, Rocket, or bank account details)
• Documents submitted for identity verification (copies of passport, driving licence, or national identity card)
• Information provided when contacting customer support

b) Information collected automatically

• IP address and device identification information
• Browser type, operating system, and screen resolution
• Location and navigation information on the platform (log data)
• Information collected through cookies and similar tracking technologies
• Gaming activity and betting history
• Transaction date, time, and amount

bjbaji999 uses collected information only for the following legitimate purposes:

Account management and service delivery

We use your information to create and manage your account, process transactions, carry out deposits and withdrawals, and manage your gaming activity. This is essential for maintaining and improving the quality of our services.

Identity verification and age confirmation

As a responsible gaming platform, bjbaji999 ensures that our services are used only by individuals aged 21 or above. Identity verification is a mandatory process for this purpose.

Financial operations and fraud prevention

We analyse your information to maintain the security of all transactions, detect suspicious activity, and prevent money laundering. This is very important for the protection of your account and funds.

Customer support and communication

Your contact information is used to respond to your queries, assist with resolving issues, and send important account-related notifications.

Compliance with legal obligations

We maintain necessary records to comply with applicable laws and regulations and to meet the requirements of regulatory authorities.

bjbaji999 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment service providers: bKash, Nagad, Rocket, and partner banks are permitted to receive limited information necessary for processing transactions.
• Identity verification services: Necessary information may be shared with trusted third parties to complete age and identity verification.
• Technology and infrastructure partners: Partners who comply with applicable security standards for operating our platform may access a limited amount of information.
• Legal obligations: Information may be disclosed in response to a court order, investigation, or as part of a lawful legal process at the request of authorities.
• Business transfers: In the event of a merger or acquisition, user information may be transferred to the relevant parties, but the terms of this policy will remain in effect.

The bjbaji999 website uses cookies and similar technologies to improve your browsing experience and maintain secure sessions.

Types of cookies

• Essential cookies: These cookies are necessary to maintain login sessions and security. Disabling them may prevent the platform from functioning correctly.
• Functional cookies: These cookies are used to remember your language preferences, display settings, and personal preferences.
• Analytical cookies: These are used to collect anonymous information about the use of our platform and to improve the quality of our services.

You can control cookies by changing your browser settings. However, please note that disabling certain cookies may limit some features of our services.

bjbaji999 uses industry-standard security technology to protect your personal information. The key elements of our security measures are:

• SSL encryption: All data sent to and received from our platform is protected by SSL/TLS encryption.
• Secure servers: Your data is stored on secure servers operating in controlled environments, with no unauthorised access.
• Two-factor authentication: We recommend enabling two-factor authentication as an additional layer of security when accessing your account.
• Regular security reviews: Our systems undergo regular security testing.
• Access controls: Your personal information can only be accessed by authorised personnel, who are bound by strict confidentiality conditions.

Data retention period

We retain your information for as long as your account is active and for as long as necessary afterwards to meet legal obligations. After an account is closed, financial transaction information is retained for a specified period in accordance with applicable regulations.

Every member of bjbaji999 has the following rights regarding their own personal information:

Right to access and correct information

You may request a copy of the personal information we hold about you at any time. If any information is incorrect or incomplete, you may request that it be corrected. Some information can be updated directly from the profile section of your account.

Request for data deletion

In certain circumstances, you may request the deletion of your personal information. Please note, however, that if there are legal obligations or ongoing disputes, it may not be possible to delete all information immediately.

Objection to data processing

You may withdraw your consent for marketing or promotional communications at any time. To stop such communications, submit a request through your account settings or our support team.

Submitting a complaint

If you have any concerns or complaints regarding the privacy of your information, please contact our support team directly. We aim to respond within 72 hours.

bjbaji999 is a platform strictly prohibited for anyone under the age of 21. We do not knowingly collect personal information from any minor.

We verify age as part of the registration process. If we believe that a minor has opened an account, we will immediately suspend that account and delete the collected information.

If you become aware that a minor is using our platform, please notify our support team immediately.

bjbaji999 uses various third-party services to operate the platform, such as payment processing, game providers, and analytics tools. These third parties may have their own privacy policies.

Under the terms of our agreements, these third parties may not use your information except for specified purposes and without our authorisation. Even so, we recommend that you familiarise yourself with the privacy policy of each service.

Game software providers available on our platform (such as Pragmatic Play, JILI, Spribe, PG Soft, Evolution Gaming, etc.) may collect certain technical information through their own technology, which is directly related to their services.

bjbaji999 reserves the right to review and update this privacy policy as needed. This policy may be updated from time to time due to legal changes, the addition of new services, or changes in our data management practices.

For any significant change, we will send a notification to your registered email address at least 30 days in advance. The date of the most recent update will always be shown at the top of the policy.

Continued use of the platform after a revised policy is published will be considered as your consent to the new policy. If you do not agree with the changes, please contact our support team.

For any questions, concerns, or requests regarding this privacy policy, please contact our support team directly. We give the highest priority to your privacy and process all requests as quickly as possible.